Co-op say its Retailers fault if you go overdrawn?!

opinions4u

Wish this was a poll.

Who is at fault:

A) bank
retailer
C) customer

I reckon the last option would attract over 75% of the vote.

tellmeitsfriday

Tupperware_Queen wrote: »

you could be a sad git like me and have a notebook where you write every penny you spend....its really scary when you see it in black and white

I have one page for bank account transactions, and one for cash

Haha, I do that too, except I have a little spreadsheet on my phone rather than a notebook.

It's pretty tight at the end of the month, and I'd rather not make it worse by paying bank charges... it works for me, no bank charges since implementation of system.

Tupperware_Queen

tellmeitsfriday wrote: »

Haha, I do that too, except I have a little spreadsheet on my phone rather than a notebook.

oh that is just soooo much more nerdy than me!! :rotfl::rotfl::rotfl:

how do you do that then? sounds fab!!!

pmduk

I use a bank account app on my phone. It's made more difficult by those firms which take amounts to authorise your card in addition to the actual transaction.

DrSyn

Do not blame any bank, when you could have avoided it very easily.

The following was done for years before ATM's. With no bank charges being incurred!

1. Know what cash is in your account to start with. Make a note of this balance .

2.Draw out your money for the week. Deduct this amount from the starting balance, to get new balance and make a note of it.

3. When money runs out, repeat (2) above.

You can do the same now!

meer53

You, the customer are at fault here, not the bank, it's down to you to know what you've spent, not the bank. Once you've made a transaction, whether it's showing on yoru account or not, you've spent it !!

chuckley

Tupps - that pre auth thing happened to me one xmas with vanquis, took a month for it to 'drop off'. never used the card again.

yea i do the spreadsheet/notepad thing but I have funds going in and out of the acc daily, and i dont jot down every penny as soon as I leave a shop, e.t.c.

hence why i need an acc that shows a correct up to the second balance. credit cards can manage this so why cant current accs. the only 1 i know for certain is abbey, whether its an amazon or sainsburys payment, they ALWAYS hold the funds straight away.

Telling me to check my balance b4 i shop is all well and good IF THE INFO WAS CORRECT!

Anyway, had a refund 'clear' today, with a higher but not quite right balance. so i foned and of course the online was wrong. I asked again and he said 'dont go by online statement as its 3 days behind, call us instead.'

GOODBYE CO-OP!

pmduk

DrSyn wrote: »

Do not blame any bank, when you could have avoided it very easily.

The following was done for years before ATM's. With no bank charges being incurred!

1. Know what cash is in your account to start with. Make a note of this balance .

2.Draw out your money for the week. Deduct this amount from the starting balance, to get new balance and make a note of it.

3. When money runs out, repeat (2) above.

You can do the same now!

You're talking about atm cards not debit cards with retailers taking authorisation amounts of a couple of pounds without notifying you.

viv559

I have a cashminder account with the CO OP Bank, I find the best way to check the balance is at the Post Office - as it always gives a clear reading. As well try to always use cash at any shops as its makes life...when your cash is low...

Stuart_W

chuckley wrote: »

GOODBYE CO-OP!

As I think plenty of posters have explained, you will not remove this issue by moving to another bank.

If you "need" an up to the minute real-time definite exact cash balance, the best thing I can suggest is going cash-based and using a cashcard account - so you've got a cash card to get money out from a cash machine, but no debit card facility - such as moving from Co-op's cashminder account to Co-op's smartsaver account. Money can go in and out at post offices, cash machines and branches, and the balance is instant, real time, up to date. There is no "end of the day" updating or delays in items showing when it is cash (or at least not with the Co-op there isn't). Or you could discipline yourself to not use the debit card facility on your existing account, and your account could work in this way, using your card solely as a cash card.