Got rid of System Tool but now can't connect to the internet. Any ideas?

beachlou

https://forums.moneysavingexpert.com/discussion/3078890

Following on from this thread where I went through the motions of removing the system tool from my laptop I now cannot connect to the internet via my usb dongle. It works perfectly mine on any other computer but not on the one that had the virus. Can anyone help? I've tried reinstalling it but it's still not connecting.

Many thanks

Kaz2904

Same problem here. It wouldn't allow me to download the vista hosts in the system32 bit. I saved them as a document and my uncle has managed to get it saved into the correct place but it isn't working now. I'm online on DH's laptop. I'm hoping I can get it back up and running though.

GunJack

try using hostsxpert

http://www.softpedia.com/get/Security/Security-Related/Hoster.shtml

to restore your hosts file

beachlou

GunJack wrote: »

try using hostsxpert

http://www.softpedia.com/get/Security/Security-Related/Hoster.shtml

to restore your hosts file

Thanks, I tried this but I still can't get onto the internet with my dongle

aliEnRIK

Try LSP FIX
http://www.cexx.org/LSPFix.exe

Kingsd316

Make sure its not changed your settings in IE, sometimes they set a fake proxy in the connection settings, just check its not ticked "use proxy"

This happened when someone at work picked up a system tool like virus (dont think it was the same as whats going around now)

beachlou

Thanks for the suggestions, but it's still not working. Should I resign myself to taking it into PC World?

closed

what not connecting? IE? or the dongle?

If you've checked the proxy, post a hijackthis log

beachlou

closed wrote: »

what not connecting? IE? or the dongle?

If you've checked the proxy, post a hijackthis log

The dongle's not working. I've reinstalled it a couple of times and everytime I open it up it states there's no connection. It works fine on my spare laptop.

Will try putting hijackthis on the usb and run it.

Thanks

aliEnRIK

Are the network settings set to auto find IP?

macman

beachlou wrote: »

Thanks for the suggestions, but it's still not working. Should I resign myself to taking it into PC World?

Why would you possibly want to do that?
All they are likely to do is reformat your hard drive, wipe everything, and reinstall the OS.
If you need to take it for fixing, go to a local independent PC repair person or shop that knows what they are doing.