should we make a claim?

angiU

we have recently been burgled and have lost goods and cash to the total of about £3000. The excess on the policy is £100.
The bulk of the financial loss is jewellery and we don't have receipts etc to prove the value of any item.
We are worried that if we make a claim then all of our insurance policies (home, car etc) will see a steep hike in the premiums demanded.
We're also concerned that because we can't prove the value of the jewellery then the insurer will pay out only a fraction of their value anyway.
Should we make the claim?
Any advise would be appreciated. Thanks A.

gregd_3

You might see an increase in your premium but this will be far less than your financial loss if you don't claim. It will only effect your home insurance policy.

Insurance co's need to be seen to be offering you a fair settlement in conjunction with "Treating Customers Fairly"

They use companies who specialise in valuing jewellery items and if you've no receipts then this might not be an issue depending on how old the items are.

McKneff

CI agree with Gregd and i would also like to say

There is no point in paying for insurance if you are not going to claim for insured losses,

In other words, if youre not going to claim, stop paying out for insurance.

Sally_A

We were burgled about 6 years ago, at the time we were insured with Ecclesiastical, but can't remember which loss adjuster they sent out (possibly cunningham hart). We listed jewellery as being around £1500 in total, but had no receipts as a lot of the items were gifts, they offered around £1200 cash in lieu.

I spent more of my allotted time with the loss adjuster filling him in on the finer wordings of a petrol station's policy that he had to visit after me (contaminated fuel claim). I am a specialist Motor Trade broker.

As I am an insurance broker, no way could be anything other than honest with the loss adjuster, or I would get booted out of my job. It does help to talk in "insurance speak", and I believe this is where a lot of people who have gone direct online miss out from a brokers help.

Anyhow, I seem to have sidelined a bit - suggest you claim, but also show the insurers that you have put extra protection into place.

angiU

Thanks Folks! Appreciate the advice. Have a good evening. A