Can someone offer me advice on this letter please?

Tink_04

’m writing as I believe I have been mis sold a payment protection insurance policy and would like to request a full refund of my premiums, plus interest paid.

I took out a £7000 loan over the phone with one of your sales staff. I was unaware that payment protection insurance has been added to this loan and was not informed of this by the sales advisor.

I was made redundant in November 2009 and did not make a claim on the insurance policy. As such, unless you can prove that this policy was sold to me fairly and that it is, in itself, fair and reasonable, I request a full refund of all premiums and subsequent interest on these payments that I have made towards this policy to date. I will also ask that you add the 8% statutory interest deemed as reasonable by the courts to each payment I have made.

I would like you to investigate this matter further and look forward to receiving a full response from you within 8 weeks. Should my complaint not be appropriately dealt with during this time I will be asking the Financial Ombudsman to investigate.


Yours faithfully

Tink_04

please can anyone help??? not sure if this is ok or i need to add anything too it???

di3004

Hi there

If everything is covered then its fine to go, good one and keep at them, and please let us know how you get on.

If you could manage to post it by recorded/signed for delivery as well, you can check the status of delivery, good luck.;)

roonaldo

You didnt know? it would have at least been on the credit agreement you signed.

Tink_04

Its on my credit agreement that is there but i didnt ask for it or get told it was going on - i didnt even know what PPI was until a few years later i just assumed it was all part of my loan and focused on the payments each month

Tink_04

Can anyone offer any more advice as going to print and post this letter tomorrow!!!

amersall

Tink_04 wrote: »

I believe I was mis sold payment protection on the loan account number above.

I took out a £7000 loan over the phone with one of your sales staff. I was unaware that payment protection insurance has been added to this loan and was not informed of this by the sales advisor.

I was made redundant in November 2009 and had i known about this ppi, i would have made a claim on the policy. I request a full refund of all premiums and subsequent interest on these payments that I have made towards this policy to date. I will also ask that you add the 8% statutory interest deemed as reasonable by the courts to each payment I have made.

I would like you to investigate this matter further and look forward to receiving a full response from you within 8 weeks. Should my complaint not be appropriately dealt with during this time I will be asking the Financial Ombudsman to investigate.


Yours faithfully

I have tweaked this :eek: not too late am i?.:D

Tink_04

funnily enough i was just going to re print and date it today as hadnt gotten round to posting it yet!!