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Pipex won't close my account!
Paradigm
Posts: 3,660 Forumite
I changed phone/Bband from Pipex (Tiscali, Talk Talk or whatever they are now) to Sky in November. I didn't have a contract, that ran out years ago... just month to month!
When I requested my MAC I asked if I needed to actively cancel my account & was told No, it will be done automatically upon transfer.
This wasn't done & despite 5 phone calls, 3 emails & 2 letters it still hasn't! I've just received a bill for Feb??
How do I get them to listen?
I will be cancelling my DD tomorrow but how do I claim the money I shouldn't have paid back?
When I requested my MAC I asked if I needed to actively cancel my account & was told No, it will be done automatically upon transfer.
This wasn't done & despite 5 phone calls, 3 emails & 2 letters it still hasn't! I've just received a bill for Feb??
How do I get them to listen?
I will be cancelling my DD tomorrow but how do I claim the money I shouldn't have paid back?
Always try to be at least half the person your dog thinks you are!
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