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Aa insurance
angelbyyourside
Posts: 5 Forumite
After waiting 3 months for payment on a pet insurance claim and being fobbed off on numerous occasions yesterday they tell me that the underwriters they use 'amtrust' are having probs - so don't know if i will ever see my money - 2 months ago they doubled the premium and the excess and are still taking my money - as my pet has a pre condition i am stuck and can't go anywhere else = any news on this?
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Comments
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I am not an expert on Pet insurance but i reckon you probably could go elsewhere for cover but would not be able to claim for anything to do with the pre-existing medical condition either now or in the future.0
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In response to your post I would like to apologise for the inconvenience that you are experiencing whilst making this claim. If you would like to contact us with your policy details, we will be happy to review your case in more detail. The telephone number to use is 0870 242 0219.“Official Company Representative
I am the official company representative of The AA. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
Would be nice to see an 0800 number on these customer service lines, not an 0870.0
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