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Will they refund?

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Hello,

We are looking at switching energy suppliers as our gas and electric is on British Gas standard tariffs, however, we do overpay monthly to make sure we don't get unmanageable quarterly bills, if/when we arrange to switch, will British Gas automatically pay any monies owing back to us?

Thank you for you help

Comments

  • booter
    booter Posts: 1,691 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    If I've ever had an overpayment when I've switched, I've always been refunded the overpayment by cheque, so I imagine you'll get a cheque, if your account's in credit, after they've worked out the final bill. Hope this helps.
  • backfoot
    backfoot Posts: 2,700 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Yes but keep an eye on it and hurry them along if it's not forthcoming.

    My refund from OVO was lost in the ether for over two months after the completed switch and probably wouldn't have reached me, if I hadn't chased.
  • jolester wrote: »
    Hello,

    We are looking at switching energy suppliers as our gas and electric is on British Gas standard tariffs, however, we do overpay monthly to make sure we don't get unmanageable quarterly bills, if/when we arrange to switch, will British Gas automatically pay any monies owing back to us?

    Thank you for you help

    If you aren't happy on the Standard tariff, take a look at the other tariffs they have available, namely the Websaver 11.

    If the account does leave BG you will get a full refund once the final read is confirmed by your new supplier and a final bill is issued to you.
  • backfoot
    backfoot Posts: 2,700 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Yellowcard wrote: »

    If you aren't happy on the Standard tariff, take a look at the other tariffs they have available, namely the Websaver 11.

    Wouldn't it be better to do a full comparison using a Comparison Website?
  • backfoot wrote: »
    Wouldn't it be better to do a full comparison using a Comparison Website?

    Well yes ofcourse.
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