halifax online

lemonpopcorn

Hi is anyone having trouble getting into their online account, since the beginning of this week it won't let me log in as when I get to the main home page then click on the log in button it takes ages to load then says interent explorer can't display the page.

Anyone else having this bother

Stalkdog

I've had no problems... just logged in to get you a telephone number

Try the Online Helpdesk on 08456 02 00 00

They might be able to help

drlabman

I frequently have problems with Halifax online. Sometimes after pressing a button, it can be any button, it goes into never never land and doesn't come back. My browser displays "Waiting for halifax.co.uk" but nothing happens and it eventually times out and logs me out. This can be half-way through the process of transferring money to someone, which is really annoying because I'm never sure whether it's actually happened or not. I wouldn't say today, or this week, was any worse than any other time. It happened with the old style website and continues to happen with the new one. FWIW, I use Firefox on a Mac.

jen245

No problems at all here

rb10

No, never any problems here either.

I'd try the following:

1) Clear your cookies/browsing history
2) Close and re-open your browser
3) Try again - don't use a bookmarked link, instead type in https://www.halifax.co.uk and follow the link through

If that fails, then phone the online helpdesk. They are there 24/7.

Mikeyorks

It's been sluggish ever since the roll out to the new platform started. And the irritation that the cursor jumps to the Password whilst you're part way through entering the Username ..... has returned again. Previously a symptom that the system was struggling / pages were slow.

But having said all that - not quite slow enough that it doesn't display the page.

when I get to the main home page then click on the log in button

............ why not go direct to the online Login ??

https://www.halifax-online.co.uk/_mem_bin/FormsLogin.asp?source=halifaxcouk

[Deleted User]

bit slow but indeed no problems

lemonpopcorn

thanks i've just logged in online at home and I had no problems, so it must be my work computer will try all your suggestions tomorrow,
thanks loony

lemonpopcorn

hi all, tried all your suggestions this morning but nothing worked so phoned halifax who sent me an email to go through certain steps, then tried logging into personal email, nothing happening spinning circle again.
decided to phone our comany computer people who done all sort of checks and it turns out it was the netgear box causing problems
so I'm now very happy it's all sorted and I know what to do in the future to sort it should it happen again.

sscott5581

Is anyone else having problems sending faster payments?