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How long??

How long should I wait before contacting Ebay/paypal about faulty item. I received item on Monday, but item does not work - I have sent three emails to seller, I have not yet had a reply - I have had automated one asking for feedback tho!!!!


Should I contact Ebay now or do I have to wait??

Comments

  • Lisa.O wrote:
    How long should I wait before contacting Ebay/paypal about faulty item. I received item on Monday, but item does not work - I have sent three emails to seller, I have not yet had a reply - I have had automated one asking for feedback tho!!!!
    :rotfl: That's just asking for trouble!

    Should I contact Ebay now or do I have to wait??
    You can file an "item not as described" dispute straight away, and if the seller doesn't respond within a week, you should automatically win.
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