Being charged for 1471. Since when?

MrsBartolozzi

I had a look at my online bill today and see that I have been charged 17p +VAT for dialling 1471:eek:. When did they start charging for this?
I use BT for my line rental only but I am on the Unlimited weekend plan, so I have a call plan and I really don't remember being informed that this would cost me money to use from x date.
Could someone enlighten me please?

Thanks.


I do remember that 1571 cost money to use so cancelled it a few years ago. I've been using 1471 for free until January when I was charged, so it is a recent thing.

Ypaymore

Dialling BT 1471 without using Call Return is free. The Call Return feature of BT 1471 costs a fixed fee of 17p. The fee will apply when you press 3 to return your last caller's call. This charge applies whether or not the call is connected.

MrsBartolozzi

But I've never done that (happy to jot the number down and dial back )! Hmm I should ask around the household and see who it might be then. Thanks for your answer.

obohan

There are customers of Sky (including myself) complaining that they have been charged for using 1471 despite not pressing 3. Happened twice to me in February. So far Sky are telling complainants that they must have pressed 3.

Heinz

obohan wrote: »

There are customers of Sky (including myself) complaining that they have been charged for using 1471 despite not pressing 3. Happened twice to me in February. So far Sky are telling complainants that they must have pressed 3.

An easy way to boost profits!