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PayPal Website Asks For Credit Card Number

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Hi, Everytime i log into PayPal it asks me for my full credit card number.

it says that they are carrying out regular secrity maintenance of their security measures and that my account has been randomly selected.

i haven't done it because i assumed they would already have my card number and they wouldn't ask for it.

i also recieved an email saying they had limited my account and i needed to change my security questions and password, it didn't have any links or anything on it though.

i have made sure that the website address is correct it even has the green security bar with the padlock on it.

thoughts?

thanks.
«1

Comments

  • lisyloo
    lisyloo Posts: 30,077 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Call them.
  • Did the email address you by name or by Dear Paypal Member/User if it wasnt by name then its a phishing email.
  • Mikhail
    Mikhail Posts: 262 Forumite
    Part of the Furniture Photogenic Combo Breaker
    lisyloo wrote: »
    Call them.

    Do NOT call them, somebody can listen to your phone line as it is not encrypted, you must go to their head office ONLY!!!

    :money:
  • lisyloo
    lisyloo Posts: 30,077 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Do NOT call them, somebody can listen to your phone line as it is not encrypted

    I didn't mean call them and give them all your private details over the phone.
    I emant call them to check it's correct.

    If you are going direct to the website and not via email links then it's probably ok, but I would check over the phone first.
  • ElkyElky
    ElkyElky Posts: 2,459 Forumite
    Mikhail wrote: »
    Do NOT call them, somebody can listen to your phone line as it is not encrypted, you must go to their head office ONLY!!!

    :money:

    So we're all supposed to travel half way across the country when we have a query regarding our PayPal account?

    This isn't some James Bond movie, no one is listening to our calls.
    We’ve had to remove your signature. Please check the Forum Rules if you’re unsure why it’s been removed and, if still unsure, email forumteam@moneysavingexpert.com
  • lisyloo
    lisyloo Posts: 30,077 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I think the comment was sarcastic.
  • sharpy2010
    sharpy2010 Posts: 2,471 Forumite
    This thread is the reason that this forum has been ruined. Wallies posting rubbish, basically (Mikhail).
  • Mikhail
    Mikhail Posts: 262 Forumite
    Part of the Furniture Photogenic Combo Breaker
    ElkyElky wrote: »
    So we're all supposed to travel half way across the country when we have a query regarding our PayPal account?

    This isn't some James Bond movie, no one is listening to our calls.

    They want you to believe that they are not listening! :rotfl:

    But if the person who has already "logged into PayPal" and who has already “made sure that the website address is correct it even has the green security bar with the padlock on it” is still NOT satisfied with the security provided I can’t imagine that what else can be done apart from going to the head office.
  • Mikhail
    Mikhail Posts: 262 Forumite
    Part of the Furniture Photogenic Combo Breaker
    lisyloo wrote: »
    I think the comment was sarcastic.

    It was! looool
  • Mikhail
    Mikhail Posts: 262 Forumite
    Part of the Furniture Photogenic Combo Breaker
    sharpy2010 wrote: »
    This thread is the reason that this forum has been ruined. Wallies posting rubbish, basically (Mikhail).

    I'm sorry I take the intellect for granted, I will make an exception for you. :beer:
This discussion has been closed.
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