Death and Home Insurances

balloo_2

I am posting this thread hoping someone with knowledge will help.

My Brother-in-law's Twin brother died and did not do a will so my Brother-in-Law (BIL) handled his affairs but when someone heard of his death they broke in to his home and took lots of his stuff TV, Dvd, SKY HD box, jewellery ect ect so now the funeral has been my b-i-l phoned the insurance and was told "are you the exector" when he told the adviser that he died without making a will they wouldn't speak to him they called it Data Protection but the poor guy is dead "god rest his soul" and his Twin Brother is his next of kin. :eek: How does he get through to them. there is also a question about the building insurance but thats a seperate thread. :rotfl:

xMonsoonx

get a letter from solicitor dealing with affairs to confirm his details/responsibilities in writing???

balloo_2

There is no solicitor Involved the bank (Lloyds TSB) said they would handle all his affairs. As i said the Bank even phoned the insurance told them who they were and gave them thier ID Number. and they still refused to talk. I must say that talking to my sister the Bank person has got a very Negative Attitude and keeps saying that they don't think they will pay out, and she should leave the claim. but my brother in law's brother died without any money so they need to sell off everything and anything to pay the Funeral Director. Does that sound bad!!

dzug1

He tells the insurance company he IS the executor - or more strictly, he will be the Administrator and will be applying for Letters of Administration

Letting a bank in on the act is a bad idea - they charge the earth, even more than a solicitor

kingstreet

Where there is no will, the next of kin will have to complete the necessary probate papers (PA1 form) and (possibly) HMRC Inheritance Tax forms.

http://www.hmcourts-service.gov.uk/infoabout/civil/probate/helpline.htm

He will be appointed executor during the probate process and will then be able to forward a copy of the probate letter to each interested party.

Once that's done, he should be able to deal with things without further problem.

starrystarry

The data protection act doesn't apply after death, so they shouldn't be quoting this as a reason for not speaking to him. They're right to check he is entitled to deal with the matter but they shouldn't be quoting DPA.

balloo_2

My Sister did say he was dead and i think they asked another stupid question something like can you get it in writing to which my sister said again HE IS DEAD for goodness sake.

dunstonh

My Sister did say he was dead and i think they asked another stupid question something like can you get it in writing to which my sister said again HE IS DEAD for goodness sake.

They would have asked for the death certificate. They need evidence of death and to be told who the executor of the estate is as that person because the individual who they can deal with.

I know this sounds inconvenient or stupid as you put it but false notifications of death are a common fraud. So, they cant just accept a verbal notification and then divulge all sorts of information.