unicom is it a good idea to switch

spibsy

Hi
we run a small business from home and have just been visited by a Unicom rep.
I asked him to leave the forms with me and I would make a descision by tomorrow. they seem to be offering cheaper business calls than BT.
But I want to investigate and so far it's not looking great.
I am trying to keep an open mind because most companies will have some complaints. Anyone out there got some info I would be grateful.

Heinz

Tomorrow is rushing things. Don't be rushed (you will regret it).

http://forums.moneysavingexpert.com/search.php?searchid=99064728

macman

Download their T&C's and see if you can work out their minimum term contract and the resulting ETC should you want to break it. I certainly couldn't. Any company with terms as opaque as that is sure to have other surprises in store for you as well.
Don't do it. Their claimed percentage savings are also ludicrously high.

ColinAllCars

http://www.express.co.uk/posts/view/189250/Crossed-lines-on-phone-dealCrossed-lines-on-phone-dealCrossed-lines-on-phone-dealCrossed-lines-on-phone-dealCrossed-lines-on-phone-dealCrossed-lines-on-phone-dealCrossed-lines-on-phone-dealCrossed-lines-on-phone-deal

http://www.craftsforum.co.uk/showthread.php?27909-Anyone-dealt-with-UniCom

macman

So it looks like a minimum 3 year contract, and you have to give notice 3 months prior, or it auto-renews for another 3 years. Plus massive ETC's...
Still going to sign up tomorrow, OP?

spibsy

well thanks everyone that pretty much confirms my initial feelings.
I can see why people do sign on the day though. They are in your home and to be fair he wasn't intimidating but suprised when I said I wasn't signing there and then and i had to reiterate that no matter what, I wanted to read through the paperwork first.
thanks again I will definately be logging on here again

macman

Did he conveniently forget to mention the minimum term and the ETC then?

Pixarstem

The worst business decision I ever made was to enter into a contract with Unicom (Universal Utilities) (Switchingon). Their business practice of automatically renewing 3 year contracts without first contacting the customer is in my opinion absolutely appalling. Their excessive early termination charges are even worse.
If the site below with an analysis of their contract was available before I joined Unicom I would have avoided like the plague.I am new here and am not allowed to post a link but this will get you there via Google
Universal Utilities - Unfair Contracts And Scams

spibsy

Doh! please tell me what an ETC is

Heinz

Early Termination Charge.