Best Connection Employment Agency paid my wages into someone else's account!

jacqsb

Best Connection Employment Agency have paid my week's wages into the wrong account. My account ends with a 3 but the wages have been paid into an account ending 5 (the rest of the account numbers are identical). The employment agency have been really unhelpful and obviously Nationwide won't speak to me regarding the other account as it's not mine...at a loss as to where to turn now! I'm surprised the banking system allows this error to happen, be interested to hear if anyone else has suffered the same kind of thing!

AnnaV

If it is their mistake it doesn't matter who they have sent money to, they still owe you your wages. You shouldn't have to be worrying about getting them back. Do you have a copy of the form you provided with the correct banking details?

withabix

Not a fault of the 'banking system' (for a change!).

Completely and 100% the fault of the employment agency. They must pay you in full and sort out their mistake. You should not be left without money.

teffers

+1 .

It's the responsibility of the Employment Agency to forfill their contract to pay you. Their error, their job to sort it out.

If they refuse then speak to the CAB and get advice.

jonesMUFCforever

I'm very surprised that anybody could have account numbers just 2 digits apart.

opinions4u

I'm surprised the banking system allows this error to happen

They didn't. Your employer allowed it to happen. While the banks may not be perfect, allocating an element of blame for this to the receiving bank is absolutely ridiculous.

Deal with the source of the problem - your employer.

pmduk

jacqsb wrote: »

I'm surprised the banking system allows this error to happen,

There is no way the banking system could prevent this.

mclaren32

Was the agency provided with the correct details?

McKneff

If the account number exists and they have a request to put funds into it, then of course they will.

100% error is the agency unless you wrote a 5 instead of a 3, it happens, you need to see the form with your details on which you filled out.

stclair

Have you checked the account details the money as been sent to is valid? Use this website below to check:

http://www.postcodeanywhere.co.uk/demos/bankvalidator.aspx

No doubt the money may just be sitting in the banks suspense account if it turns out the details are invalid.