EDF early termination free

c-m

I signed up to EDF online saver 3 on 5/11/09 with the switch over and new bill starting 25/12/09

Now last year EDF said that they would be changing my tariff to a standard tariff in 2011.

I didn't like this idea so on 20/11/10 i signed up with npower.

My new supplier took over 29/12/10

Today EDF have told me that they want £25 early termination fee.

I am confused how that can be correct as i my new supplier took over, a full year after i signed up with EDF.

Premier_2

EDF online saver 3 was a plan that ran until end December 2010 (irrespective of when you joined).

As you switched supplier before this end date, that is why you incurred the early exit fee.

c-m

Ah ok. Thanks for the info. That's a little odd - if only the change could have gone through a few days later