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Car Insurers trying it on !!
anitap
Posts: 48 Forumite
Talk about having to be one step ahead of them - I have an audi TT convertable and forgetting there was something on the parcel shelf we took the roof down - unfortunately the said item on the shelf went straight through the rear windscreen !!! Not a problem, I thought, just a windscreen claim but to cut a really long story short the insurers (Privelage) came back to me and said that with this type of car it required a new canvas roof of which the windscreen obviously was part of.
I was then informed that my windscreen excess of £60.00 would now be £425.00 as it is now a full claim !!!!!!!!!!! I pointed out that we had only damaged the windscreen and that should the car require a full roof then this should be stated in the policy that "if you damage the windscreen on an audi TT it will be a full claim". The lady was quite perturbed by this and said that it was def a full claim but I carried on the fight and in the end I had a new £1,000 roof which cost £1,000 labour for the grand sum of ................£60.00.
It just goes to show !!!!!!!!!!!!!!
.:T :rotfl:
I was then informed that my windscreen excess of £60.00 would now be £425.00 as it is now a full claim !!!!!!!!!!! I pointed out that we had only damaged the windscreen and that should the car require a full roof then this should be stated in the policy that "if you damage the windscreen on an audi TT it will be a full claim". The lady was quite perturbed by this and said that it was def a full claim but I carried on the fight and in the end I had a new £1,000 roof which cost £1,000 labour for the grand sum of ................£60.00.
It just goes to show !!!!!!!!!!!!!!
.:T :rotfl:
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