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Sofa purchase question.
StevenH_2
Posts: 8 Forumite
Hi!!
I'll try and keep this short.
Back in November we paid a deposit for some furniture and were told there would be an 8 to 10 week wait. After hearing nothing I phoned the shop on the 3rd of February and left a message asking about my furniture. Later that same day I received a text message saying my furniture was in the warehouse and I should contact store to arrange payment. Now at the time of purchase I was planning on paying the balance in full by debit card, however, since November my circumstances have changed and wished to use their 0% finance facility. I was told this facility was not availiable as the company was changing finance companies, I asked how long it'd be and the salesman shrugged and said "a week?" and that he'd be in contact.
2 weeks have passed and no news, I phoned the store on Tuesday and couldn't get through on the 'If you have received furniture or placed an order' option, a message just saying that the message bank was full and wasn't accepting anymore messages. I then tried the option for 'new sales enquiries' and got through to a human voice, who's reply to my query was "I don't know."
Anyways, I did a bit of digging and I found that this company went into administration on 4th Feb (the day I went to the store to pay).
What to i do??
I'll try and keep this short.
Back in November we paid a deposit for some furniture and were told there would be an 8 to 10 week wait. After hearing nothing I phoned the shop on the 3rd of February and left a message asking about my furniture. Later that same day I received a text message saying my furniture was in the warehouse and I should contact store to arrange payment. Now at the time of purchase I was planning on paying the balance in full by debit card, however, since November my circumstances have changed and wished to use their 0% finance facility. I was told this facility was not availiable as the company was changing finance companies, I asked how long it'd be and the salesman shrugged and said "a week?" and that he'd be in contact.
2 weeks have passed and no news, I phoned the store on Tuesday and couldn't get through on the 'If you have received furniture or placed an order' option, a message just saying that the message bank was full and wasn't accepting anymore messages. I then tried the option for 'new sales enquiries' and got through to a human voice, who's reply to my query was "I don't know."
Anyways, I did a bit of digging and I found that this company went into administration on 4th Feb (the day I went to the store to pay).
What to i do??
0
Comments
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contact the administrators.
dont hold yer breath though. sounds like youve probably lost your deposit.Get some gorm.0 -
By the luck of the gods I paid the deposit by credit card!!
I haven't contacted the store yet as I'm trying to get some advice before I do, but does it look like I won't be getting my furniture?
Sorry for the numpty ?'s but this hasn't happened to me before!!0 -
That was lucky then !!!!
Get in touch with your Credit Card Company.....0 -
Yes but you will be getting your deposit back0
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Thanks for the replies :beer:
Seems the directors have set up another new company 2 weeks before the company I was dealing with went into administration.
Remember the toxic sofas?0 -
my DD worked saturdays, P/T, for them, a few yrs ago!
shysters.Get some gorm.0
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