Parcel2go - are they rubbish?

Gleeful

Signed up for a US address through parcel2go. Since last week I have sent them 3 emails, and not had a response yet. 2 of the emails were to different addresses.

Has anyone had any experience of them?

Adams1

Yup, several times, for me, all went smooth. Although, once, I recived a PC and the punk of a delivery driver THROUGH it out the back of his van, and then knocked at the door. A part broke in it, so I called up P2G and they refunded me £50. So there are times where they suck, but mostly good...

If you have a problem, then you could always call them. I never email anyone. Always call one on one and record the phone call. Saves so much more time and frustration.

https://www.parcel2go.com/contact.aspx

They also have free live chat. Hope this helps!

sunnysea83

I use them regularly and never had a single problem

Gandalfthesecond

sunnysea83 wrote: »

I use them regularly and never had a single problem

Likewise, another happy customer here.

zenseeker

Adams1 wrote: »

Although, once, I recived a PC and the punk of a delivery driver THROUGH it out the back of his van, and then knocked at the door. A part broke in it, so I called up P2G and they refunded me £50.

It wasn't P2G that sucked though, it was the couriers driver. Remember, P2G is just a booking agent, they don't actually handle deliveries.

mumto2loves

Another happy parcel2go customer here, used them loads, haven't had any problems other than 1 parcel was a day later than should have been. I phoned them about 5pm the day it should have been there (customer nagging) got straight through they really appologised had no excuse or rubbish stories, asked if i would wait until next day, then it was delivered the next day. i don't think that wasn't really their fault though more dhl tbh.