Egg and PPI Problems

amonag68

Hello,

Do any of you good people know a good email address for Egg Banking, preferably with a contact name who would action complaints properly. Just getting fed up being fobbed off by their general customer services.

I obtained an email address of someone important at Lloyds and it did the trick on a similar issue.

I hope someone can help.

Regards

Andy

di3004

amonag68 wrote: »

Hello,

Do any of you good people know a good email address for Egg Banking, preferably with a contact name who would action complaints properly. Just getting fed up being fobbed off by their general customer services.

I obtained an email address of someone important at Lloyds and it did the trick on a similar issue.

I hope someone can help.

Regards

Andy

Hi Andy

Found the email to the CEO (Chief exective office) via EGG here.
[EMAIL="bert.pijls@citi.com"]bert.pijls@citi.com[/EMAIL]

And website here.
http://new.egg.com/visitor/0,,3_11060--View_819,00.html

These are part of City Bank.

Good luck.

amonag68

Hello Di,

I have emailed the CEO and would you believe not a single repsonse in over a week. Do you know of any other addresses? Perhaps a customer relations one. The problem with the website is that you can only send an email through their internal secure mail and you have to a logged on customer for that. Thanks in advance.

Andy