Remove Windows User Satellite Fake Tool - Help

Bebs

Please help - I have got the above virus on my computer and cannot get rid of it! I ahve done a Malware scan and it does not show up - what else can I do?

espresso

Bebs wrote: »

Please help - I have got the above virus on my computer and cannot get rid of it! I ahve done a Malware scan and it does not show up - what else can I do?

Follow the step by step instructions here

scroll down

Bebs

espresso wrote: »

Follow the step by step instructions here

scroll down

Thank you, it looks like it worked :j:j

What a pain! Does it mean that my anti-virus is not doing it's job properly? I use AVG.

danmanchester

Bebs wrote: »

Does it mean that my anti-virus is not doing it's job properly? I use AVG.

You pretty much answered your own question there!

Don't think you'll find many people (if any) on here who will recommend AVG anymore, and better free alternatives seem to be either MSE (Microsoft Security Essentials), Avast or Avira antivirus programs.

I'd recommend also installing the free version of Malwarebytes as that will scan for and pick up stuff that antivirus programs don't, and vice versa.

Also if removing AVG and changing to a different, unfamiliar product is too much of a headache for you, then at least add an extra layer of protection for your AVG by installing Immunet - which is an antivirus companion that doesn't conflict with anything.

Bebs

danmanchester wrote: »

You pretty much answered your own question there!

Don't think you'll find many people (if any) on here who will recommend AVG anymore, and better free alternatives seem to be either MSE (Microsoft Security Essentials), Avast or Avira antivirus programs.

I'd recommend also installing the free version of Malwarebytes as that will scan for and pick up stuff that antivirus programs don't, and vice versa.

Also if removing AVG and changing to a different, unfamiliar product is too much of a headache for you, then at least add an extra layer of protection for your AVG by installing Immunet - which is an antivirus companion that doesn't conflict with anything.

Thank you, I have got Malwarebytes and I will install Immunet now!

Thanks so much for your help.... Things change all the time:o