car insurance ncb not being release

sculldog

Hi I have an insurance company from last year who tried to automatically re-insure my car at almost 50% more than last premium [have had no claims] and actually took the first payment without my consent, they also refuse to give me my proof of no claims bonus, can I name them ?? and apart from ins obudsman [long winded! ] is there any legal way of dealing with this? regards sculldog

raskazz

sculldog wrote: »

Hi I have an insurance company from last year who tried to automatically re-insure my car at almost 50% more than last premium [have had no claims] and actually took the first payment without my consent, they also refuse to give me my proof of no claims bonus, can I name them ?? and apart from ins obudsman [long winded! ] is there any legal way of dealing with this? regards sculldog

What reason have they given for withholding the proof of NCD?

Wammer

Aviva by any chance?

I have just taken out insurance with Aviva on 2 cars. I contacted them to cancel the auto renewal and was told that it couldn't be cancelled while it was in "the renewal period". I pointed out that the insurance hadn't actually started as one wasn't due to start until today.

I got a reply saying to contact them when the policy was due to expire as they wouldn't send out the NCD proof unless it was asked for.

vusys1

how many years NCD did you provide to them when you took out the insurance?

Do you have the renewal notice? it should state on there your NCD entitlement.

If you cancelled post renewal date and due to o/s monies etc they will not release, you can ask them to supply details,claims history,your NCD when you started etc up until the point of cancellation.