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New ebay SNAD rule???

sunnysea83
sunnysea83 Posts: 1,351 Forumite
in Ebay, auctions, car boot sales, post & parcels
I have just come across this thread on the praise and vent page of this forum.

https://forums.moneysavingexpert.com/discussion/comment/41265864#Comment_41265864

Read post 5 regarding this new unwritten policy of ebay SNAD disputes and ebay providing a postage label and charging the seller.

Has anyone else heard of this???
«1

Comments

  • Myyrrddyn
    Myyrrddyn Posts: 607 Forumite
    never and I keep my ear to the ground usually
    Lifes a !!!!! and then you marry one:D
  • kurgon
    kurgon Posts: 877 Forumite
    Note the use of the word 'apparently'.....
  • soolin
    soolin Posts: 74,956 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Never heard of it and no one that has spoken to me with ebay problems recently has mentioned this at all.

    However in fairness I haven't been answering a lot of non urgent emails or telephone calls as My dad died on Tuesday and I can barely be bothered with ebay.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • charlies_mum
    charlies_mum Posts: 8,120 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Really sorry to hear that Soolin. Take care x
    You're only young once, but you can be immature forever :D
  • chancesare_2
    chancesare_2 Posts: 1,788 Forumite
    To the op, this doesn't appear anywhere on their help pages or announcements section. I have heard of eBay reimbursing the buyer with either postage credit vouchers or giving no fault no return refunds. Perhaps this has been exaggerated to a Chinese whisper?

    Soolin, my thoughts are with you at this time.
  • grunnie
    grunnie Posts: 1,795 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    soolin wrote: »
    Never heard of it and no one that has spoken to me with ebay problems recently has mentioned this at all.

    However in fairness I haven't been answering a lot of non urgent emails or telephone calls as My dad died on Tuesday and I can barely be bothered with ebay.
    It was ebay and also MSE that kept me going after my mum died last April - gave me something to do. Keep strong and my thoughts are with you.
  • Strapped
    Strapped Posts: 8,158 Forumite
    soolin wrote: »
    Never heard of it and no one that has spoken to me with ebay problems recently has mentioned this at all.

    However in fairness I haven't been answering a lot of non urgent emails or telephone calls as My dad died on Tuesday and I can barely be bothered with ebay.

    Very sorry to hear that Soolin. I lost my father a couple of years ago, and even when expected (don't know whether your father had been ill) it's a hard time. Take care of yourself & your family.
    They deem him their worst enemy who tells them the truth. -- Plato
  • terra_ferma
    terra_ferma Posts: 5,484 Forumite
    soolin wrote: »
    Never heard of it and no one that has spoken to me with ebay problems recently has mentioned this at all.

    However in fairness I haven't been answering a lot of non urgent emails or telephone calls as My dad died on Tuesday and I can barely be bothered with ebay.

    so sorry to hear that, Soolin.
  • Pembroke
    Pembroke Posts: 841 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Sorry to hear of your loss Soolin.
  • Myyrrddyn
    Myyrrddyn Posts: 607 Forumite
    soolin wrote: »
    Never heard of it and no one that has spoken to me with ebay problems recently has mentioned this at all.

    However in fairness I haven't been answering a lot of non urgent emails or telephone calls as My dad died on Tuesday and I can barely be bothered with ebay.

    Sorry about that, all the best.
    Lifes a !!!!! and then you marry one:D
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