Citibank anyone?

System

fawinds wrote: »

Now they have removed it for good. Only way is 0800 005500.

Because, in Citispeak:

The removal of the SWIFT/SEPA request facility from Citibank Online will enable you to conduct the transfer through CitiPhone/Citigold immediately resulting in an improved overall experience and service.

Translation, I think, "The Citibank techies (all two of them?) can't even get UK Faster Payments to work (because of the complication that we do all our UK payments via Lloyds), so we've given up trying to get them to implement outgoing SCTs."
But, to be fair:
a. When I have done an outgoing SCT by phone, it was correctly and promptly sent;
b. Incoming SCTs arrive in 24 hours.

jinkster

I tried to open an account a few years ago with Citibank and no joy - nightmare to get hold of 20mins to answer phone. Hopefully it has changed!

The_Enforcer

Does anyone know what Citibank:

1. Would charge to pay M&S euro/dollar travellers cheques into their corresponding current accounts without charge?

2. Would charge for an online transfer of funds from their euro/dollar current account into their sterling account and/or a sterling account of another bank?

Cheers,
TE