Laptop error - what does this mean?

dawnie1972

My laptop has just turned itself off twice whilst in the middle of doing something. When i turned it back on for the second time it did a "crash dump" and when it was finished i got this information - what does it mean please?

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: c000021a
BCP1: 8BA4C8D0
BCP2: 00000000
BCP3: C0000001
BCP4: 001003C4
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini021611-01.dmp
C:\Users\dawnie\AppData\Local\Temp\WER-59514-0.sysdata.xml
C:\Users\dawnie\AppData\Local\Temp\WER5446.tmp.version.txt

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John_Gray

The really useful information would be something called the STOP CODE, followed by a very small amount of descriptive text. Unless you can read a MiniDump, then all the information tells us is the version of operating system, and that "a problem occurred"...