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My online shopping from Asda didn't turn up
me4bargains
Posts: 1,750 Forumite
I am fuming.
This is only the second time I have ordered from Asda and only because someone posted an e-voucher.
It didn't turn up last night :mad:
It was meant to arrive between 7-9pm and at 9.45 the phone rang but I was in the bath.
My local supermarket left a messgae saying they were on their way but never tunred up.
I am hopping mad.
Are thry always this s**t
Subsequently I had to give my two children dinner money because I had run out of ingedients to make their packed lunch.
Called the CS and a lady who could barely speak English apologised and said she wouldn't charge me for delivery out of 'goodwill'.
The cheek, i told her I wouldn't exopect to pay a deliver charge because nothing has been delivered.
She's pledgd to investigate the matter.
Little too late, has this happened to anyone else before.
I am gobsmacked.
This is only the second time I have ordered from Asda and only because someone posted an e-voucher.
It didn't turn up last night :mad:
It was meant to arrive between 7-9pm and at 9.45 the phone rang but I was in the bath.
My local supermarket left a messgae saying they were on their way but never tunred up.
I am hopping mad.
Are thry always this s**t
Subsequently I had to give my two children dinner money because I had run out of ingedients to make their packed lunch.
Called the CS and a lady who could barely speak English apologised and said she wouldn't charge me for delivery out of 'goodwill'.
The cheek, i told her I wouldn't exopect to pay a deliver charge because nothing has been delivered.
She's pledgd to investigate the matter.
Little too late, has this happened to anyone else before.
I am gobsmacked.
Third time lucky on WW I hope :j
January: 13st 11lb :eek:, February: 13st 2.5lb, March: 12st 13lb, April: 12st 10.5lb, May: 12st 2lb, June: 12st 1lb, July: 12st 1lb, August: 11st 11lb, September: 11st 10.5lb, October: 11st 12.5lb, Currently 11st 8lb
January: 13st 11lb :eek:, February: 13st 2.5lb, March: 12st 13lb, April: 12st 10.5lb, May: 12st 2lb, June: 12st 1lb, July: 12st 1lb, August: 11st 11lb, September: 11st 10.5lb, October: 11st 12.5lb, Currently 11st 8lb
0
Comments
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You were offered free delivery and she promised to investigate the matter.
What more do you want?0 -
the shopping to turn up when it's supposed to and when it doesn't a full refund because nothing at all was delivered, not just a refund of £3.99 deliv charge.0
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I would ring the store direct and speak to the Home Shopping manager. Then give them a mouthful and tell them you want all fresh food replaced with todays stock and not yesterdays.
Also ask them why the could not be bothered to turn up!0 -
keep on at customer services they allways offer a £20.00 giftcard but i would say no. i have a service problem at the momment thay are crap2015 wins £4.00 not mse:(
2014 £44.00:mad:2013 £83.00 2012 £601.50
2011 £1554.50 2010 £698.00 2009 £2793.00
2008 £2816.00 2007 £1034.000 -
looby75 wrote:the shopping to turn up when it's supposed to and when it doesn't a full refund because nothing at all was delivered, not just a refund of £3.99 deliv charge.
Do you honestly believe this person is not going to get a full refund?0 -
Was the evoucher allowed to be used by you/more than one person?0
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