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Scottish Power

I am thinking of swopping to Scottish Power having used Martin's site and wonder if anyone has anything of note for me before I go ahead? Has anyone had any really bad times or any good comments. Ta.
This is my first time on a forum so please forgive me if I have go it wrong.:D

Comments

  • I have always found SP very good to deal with and would use them again.The only thing I would mention is that they are keen to up your DD even if your balance is in credit .
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Have you come to this conclusion using your annual kWh consumption figs on a comp site? Using your monthly DD payments does not give accurate results.
    I'd get on with it soon, as otherwise you will not get the winter bill savings by the time the switch takes place.
    No free lunch, and no free laptop ;)
  • Been with them for 3-4 years. Never had a problem and just renewed with them. Decent prices and decent service (in my experience). Only negative I found was the customer service line very busy and long waits - called at 8.03am and got straight through.
  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    I've had issues with them in the past ... but I've gone with them again! :eek:

    Calls to their CS didn't help, but to be fair, once I raised a formal written complaint, they did actually get around to resolving the root cause.
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • Fairzo
    Fairzo Posts: 385 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I was with SP for around 2 years with no problems. Recent switch was for purely financial reasons.
  • Thanks to everyone for replying will be swopping tonight
  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    Did you switch? Can you cancel?

    See my experience today here:
    http://forums.moneysavingexpert.com/showpost.php?p=41244192&postcount=91

    :(
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • syco1
    syco1 Posts: 119 Forumite
    Please read my thread
    https://forums.moneysavingexpert.com/discussion/3055296

    My advice would be to get what you can in cashback via Quidco or U Switch and move as often as they allow. Non of the companies appreciate loyalty.
This discussion has been closed.
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