Anyone insured with Admiral and.....

Kilty_2

....changed car to one that's a lower insurance group?

I've paid for insurance upfront last month and it now looks like I'm going to be changing to a car that is a considerably cheaper to insure - will they refund me the difference?

mikey72

No, they''ll try to charge you a higher premium with an ammendment fee, until you threaten to complain to the FOS, having got a new online quote and worked out the pro rata difference. You might still have to pay the fee though, and that will probably wipe out any refund even after you've argued.

Kilty_2

..... I doubt there will be an amendment fee - there wasn't the last time I was insured with them.

mikey72

You will have to post back and let us know.

but from there t&c's

"Up to £17.50 for mid term adjustments (in addition to any premium adjustment that may apply). "

Kilty_2

Bah, lol.

Still cheaper than Aviva's admin fees, however.

Wig

They should give you a revised premium, and a refund but they will likely have some sort of get out clause such as ammendment fees and policy cancellations taking 1 months premium.

What you should do is get an online admiral quote for your new car and see what the premium is, then you can argue it out with them if you think you are owed a refund. I would use false address (near neighbours) and false names and no registration number for the quote - but that's just me

You should find out what your options are so you can argue from a position of strength. Your options as I see them are as follows.

• If still within 14 days cancel and be subject to a very minimal charge -if any- and start afresh with new quotes.... you obviously will get these quotes before you cancel as you will want to do what is best for you.
• Cancel the policy subject to their cancellation procedures and face the forfeits, you will research your policy to find out exactly what these wil be £45 fee and possible loss of 1 months premium. New policy taken out with cheapest insurance quote.
• Find out what Admiral offers by way of swapping cars, refunds, fees etc

Which ever of these is the best that's the one you should do. If you know that options 1 & 2 are better for you than option 3 then you are in a positon of strength to say to Admiral retentions team "Look if you don't drop these ridiculous forfeits you will lose me as a cutomer because I have had a better offer."

Kilty_2

Thanks Wig - that's the more level headed unbiased reply I was looking for

Going from Group 11 to Group 2 so I assume it's going to go down a lot :rotfl:

anotherbaldrick

Actually the best way if you are changing your car is to phone them and say you are thinking of changing the car , give them the details and ask what will be the effect on my premium ? I have a multicar with Admiral and last time it was no extra , cars were similar group.