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AOL account hacked - now lost contacts

any ideas on how I can get them back - am going round in circles with AOL's FAQs - have changed password pronto (lovely friends called me straight-away) and running scans - but need my contacts list!

grhh

Moam
Although no one can go back and make a brand new start, anyone can start from now and make a brand new ending.... life is a WIP.


Snowball says too far away, working hard to bring it forward.

Comments

  • davb
    davb Posts: 1,293
    Part of the Furniture Combo Breaker
    Forumite
    Some info here from AOL that may help.
  • When you click on *Contacts*
    in the search window *Find Contacts* next to *Print* is there a tiny square box with a cross?
    if so click on it

    Also just to the right of that where it says *Show:*
    is that set to *Show: All* ?

    if still no contacts showing, then looks like someone has selected all and clicked on the *Delete*


    Did you back them up by selecting all contacts, clicking on *Tools* and then exporting as a *Comma-separated value (CSV)* file?
    Probably not, which unfortunately means they are gone, you have no file to Import to add to your contacts.


    So now unfortunately the only way is to put them back manually by clicking on *New*, then *New Contact*
    as you receive mail they should be auto-added to your contacts though.

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