Gas Bill Problem - No bill for 2 Years

hellokitty08

Hello,

I have reccently discovered that I hadnt actually been paying for the Gas at my property. Long story short, its been 2 1/2 years.

I got in touch with the Npower after they sent a letter to me in the last week, saying they were supplying my property. (news to me, I thought I was with British Gas)

Turns out Ive never been with British Gas.

Anyway, I have never recieved a bill from Npower, but when i spoke to them this week, they confirmed that they had meter readings for the property. (so surely they can tell someone has been living there!)

I full intend to get this sorted and pay back what I have used, but do you think it would be cheekie for me to argue that seems as they have never, ever in the whole 2 1/2 years since I moved in sent me a bill, that they should as a good will gesture, knock some off!

They honestly never have, its not like I have had some and ignored them.

Dont know until you ask and that sort of thing.

penrhyn

When you moved in did you attempt to register with your gas/electricity and water suppliers, council etc?

p1nkk1tten

Did you not think during those 2 and a half years.. 'I should be paying for the gas i'm using..'. No offence, but even though you should of received some correspondence during the 2 and a half years from nPower, you have to take some responsibility. I think it would be cheeky, but you could try..?

t0rt0ise

I'd definitely try. Ask them if as a gesture of goodwill they will limit the bill to the last year.

Antispam

I assume you never thought to ask why you didnt get a bill at at least try and get this sorted.

NeverInDebt

You mean gas isn't free then?

You are equally at fault for not trying to get this sorted


http://www.energy-retail.org.uk/AbouttheCode.html

The Code includes a requirement for consumers to be protected from debt where the supplier is at fault for not billing energy supply. Where the supplier is at fault, consumers cannot be back-billed beyond 12 months from the date on any subsequent bill.

hellokitty08

I fully admit I've been a bit mental! I thought I was with British gas and that I had been paying them.
I don't pay any bills by direct debit I pat them all when they come through although due to my funny turn with this I am now switching all bills to direct debit!
I was 100 percent convinced I had been paying british gas once a year, approx £160.
Like I said i wasn't making an effort not to pay it. It was only when I got this letter from npower that I checked and found out I made the whole thing up
if I had been not trying to pay it I wouldn't have phoned them up and told them how long I had been in the property.