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Play.com refusing to repair faulty goods!

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Comments

  • Think i would use manufacturers warranty, think it may be easier.
  • deanos
    deanos Posts: 11,241 Forumite
    Part of the Furniture 10,000 Posts Uniform Washer
    Energize wrote: »
    It's even worse than I thought, Goldring are refusing to replace the headphones saying that it has to go through the retailer and that even they have had problems with play.com not honouring the agreement they have with them.
    Think i would use manufacturers warranty, think it may be easier.


    ;):p:D .
  • mkent
    mkent Posts: 6 Forumite
    Energize wrote: »
    It's even worse than I thought, Goldring are refusing to replace the headphones saying that it has to go through the retailer and that even they have had problems with play.com not honouring the agreement they have with them.

    Keep on at trading standards, threaten them with watchdog and consumer complaints board or comission.

    I hope this helps
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