Adios Santander

Rochdale_Pioneers

Both my wife an I were happy Alliance and Leicester customers with Premier Direct accounts and savings each plus a joint account. I defected to Co-op in November after a series of comedy (!) errors by Santander paying bills and she is in the process of doing the same. All thats left is the joint account which has a low 4 figure overdraft in use.

An today we got introduced to the concept of underpayment charges! They applied a charge to my wife's account then a series of overdraft charges. They're perfectly happy to bombard us both with unwanted spam mail offering credit, but not a letter regarding charges.

Nor when she rang up would they waive the £39 accrued. A&L were always perfectly reasonable (with plenty of advisors on the phone who were polite), Santander are - if you can get through - unreasonable and frankly rude.

So they can stick it. Overdraft paid off, and all the accounts being closed as we speak. So adios Santander. You have destroyed all that was good about Alliance and Leicester.

[Deleted User]

a good choice at that
A & L i wish it came back

Cmdr_Bond

Rochdale_Pioneers wrote: »

So adios Santander. You have destroyed all that was good about Alliance and Leicester.

That should read:

So adios Santander. You have destroyed all that was good about i]insert name of aquisition here[/i

ses6jwg

Cmdr_Bond wrote: »

That should read:

So adios Santander. You have destroyed all that was good about i]insert name of aquisition here[/i

If Santander had not come along there would be no Abbey, A&L or B&B.

Cmdr_Bond

Were they in serious trouble then? Apart from B&B, I have not heard of any difficulties - I have been a customer of Abbey for over 20 years, and until Santander took over I never had an issue with them.

If what you say is true, maybe it would have been better for all of us if Santander had not got involved.

scott_lithgows

ses6jwg wrote: »

If Santander had not come along there would be no Abbey, A&L or B&B.

When the savings part and the branches of B+B were sold by the government,there were bids by other organisations.The next highest bid was by HBOS,(soon also to be taken over),so B+B would now be part of another more competent bank.

Cmdr_Bond

scott_lithgows wrote: »

When the savings part and the branches of B+B were sold by the government,there were bids by other organisations.The next highest bid was by HBOS,(soon also to be taken over),so B+B would now be part of another more competent bank.

B&B were forced to sell by the government - and Santander won the bid (or part of it anyway)

But from what I can see, although Abbey got hit by the Enron fiasco, I cannot find anything to say that the takeover of either Abbey or A&L was because they were in dire straights, nor were they forced by the government. The takeovers were voted in by the shareholders - possibly more motivated by the dividends than what would become of their brand.

pmduk

With the OP's username I do hope s/he's moving to the Co-op!

Cmdr_Bond

pmduk wrote: »

With the OP's username I do hope s/he's moving to the Co-op!

I think he already is, and she is in the process of doing so...

Rochdale_Pioneers wrote: »

Both my wife an I were happy Alliance and Leicester customers with Premier Direct accounts and savings each plus a joint account. I defected to Co-op in November after a series of comedy (!) errors by Santander paying bills and she is in the process of doing the same. All thats left is the joint account which has a low 4 figure overdraft in use.

...

PNPSUKNET

Whats the delay with the RBS sale?

collywollys

i had an issue recently with santander, to be honest the CS agent was very helpful and sorted it out their and then.

Not had a problem in two and a half years with them, maybe i'm one of the lucky ones and this statement comes back to bit me in the a r s e !!