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Advice Please - Screenselect.co.uk
flower_chops
Posts: 179 Forumite
Hi there,
we've moved in the last 2 months (to money save!) and before I moved I cancelled my free trial with screenselect.co.uk. It said I had 2 discs still but since I'd never received them I didn't think much of it. Only now do I realise they have charged me for 2 months (£14.50) for the pleasure of not having had the DVD's! All our mail has been forwarded on from the new address so I know they can't be there still. I have emailed them requesting a refund immediately as the way I look at it either they got lost in the post or this is a scam. Why would I want to keep 2 DVD's and pay £29 for them?!!!! Has anyone else had experience with this? I'm fuming! On my account it says "cancellation pending" as they think I've still got these flippin' DVD's.
we've moved in the last 2 months (to money save!) and before I moved I cancelled my free trial with screenselect.co.uk. It said I had 2 discs still but since I'd never received them I didn't think much of it. Only now do I realise they have charged me for 2 months (£14.50) for the pleasure of not having had the DVD's! All our mail has been forwarded on from the new address so I know they can't be there still. I have emailed them requesting a refund immediately as the way I look at it either they got lost in the post or this is a scam. Why would I want to keep 2 DVD's and pay £29 for them?!!!! Has anyone else had experience with this? I'm fuming! On my account it says "cancellation pending" as they think I've still got these flippin' DVD's.
0
Comments
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yes - i was a customer, and i had 3 disks from them, i put them all in the one envelope and posted itback to them. They never got them, and asked me to pay. I said that i had posted, so tehy sent me a lost in mail form. I signed it, and they wiped the fees and accepted it was lost in the post.
Never had any other problems from themNever do things tomorow when you can do them today.0
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