Bank managers

poppyjay

Do bank managers have anyway of over riding there computers.I've ran my account well asked for a very small overdraft and was turned down .would a manager have any powers to change this?
Thank you

[Deleted User]

poppyjay wrote: »

Do bank managers have anyway of over riding there computers.I've ran my account well asked for a very small overdraft and was turned down .would a manager have any powers to change this?
Thank you

some banks yes
e.g i was going to leave lloyds as they could only provide a cash card and advisors on help desk say you cant upgrade to full visa debit til 6 months active

visited the manager
overrided it and got it few days after

a manager can override a few things (inc a overdraft i believe)

stclair

They may have the ability to help you appeal the decision or maybe override certain things.

Bank Managers not like what they used to be there more glorified sales staff now adays.

ses6jwg

Depends on the bank but as said when it comes to things like that the majority of it is decided by computer software or on rare occasions underwriters.

[Deleted User]

stclair wrote: »

They may have the ability to help you appeal the decision or maybe override certain things.

Bank Managers not like what they used to be there more glorified sales staff now adays.

yah thats true
sales just cant do anything nowadays :S

Cmdr_Bond

Lets hope it's not Santander - apparently their managers have less access to their systems than the advisors do !!!

opinions4u

stclair wrote: »

They may have the ability to help you appeal the decision or maybe override certain things.

Bank Managers not like what they used to be there more glorified sales staff now adays.

And this sums it up brilliantly.

Give the branch manager a target.

Give him/her the authority to make lending decisions.

Put the branch manager in a position where they are behind target and a customer wants them to make a lending decision where the "computer says no".

Do you think they will make the right decision for the business and the customer? Or is it more likely that they will make the decision that gets them closer to their targets?