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Comments
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It sounds a long time to me.
When I recently applied to SP (directly), I got an email about 2-3 days later and the postal pack about 7-8 days after original application.
Even if EHL take a few days (I'm not sure, are they not just a referral service to the SP website?) then you really should have received something by now."Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 20100 -
Hi Middy
You should receive contact from us (by email) within 5 days of making the application online. You can contact Energyhelpline regarding the application or contact me by emailing [EMAIL="onlinecomplaints@scottishpower.com"]onlinecomplaints@scottishpower.com[/EMAIL] and I will look into this for you.
Kind Regards
Colin @ ScottishPower“Official Company Representative
I am the official company representative of Scottish Power. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0
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