upgraded os but computer does not turn off full

amit_1

i just upgraded my system today from windows 98 to xp everything works fine aprt from when i go to turn the computer off it turns off until the end then i get a msg saying it safe to turn your compter off i have to then hold the power button fot 10 seconds until it turns off before on 98 i used to click turn off and the whole computer used to be off now i have to wait unitil the computer logs off saves the setting etc and when it says its safe to turn of i turn it off i dont like doing that i want the computer to turn off without me holding the power button in

Any that can helklp me??

thanks

webhamster

plenty out there on google regarding that.

First try uninstalling the acpi driver , then letting it install it again.Update your drivers for hardware , use hwinfo32 (google) to tell you the hardware drivers to get.

That should sort you , if it doenst then do a clean install even with an upgrade version of software.

amit_1

webhamster wrote:

plenty out there on google regarding that.

First try uninstalling the acpi driver , then letting it install it again.Update your driver hardware , use hwinfo32 (google) to tell you the hardware drivers to get.

That should sort you

how do i uninstall this driver? where do i get update from

webhamster

settings , device manager , acpi , highlight , uninstall , refresh and it will load the driver again.

you get drivers from the net , if you use hwinfo32 it will tell you the hardware , then do a google to get the website of the manufacturer for drivers.

Example hwinof says vga is ati , so you would googel for ati drivers.

amit_1

thanks will try in the morning

shrek101

Sounds like a legacy device isn't turning off, this is a common problem with old devices.

The shutdown thing is "Advanced Power Management". This needs to be enabled. Go to the "Power Options" in Control Panel and look for the APM tab (second in from the right?) Slap a tick in the enable box and then your shutdown will be as you expected

-TangleFoot-

It's probably because bits of the old operating system and drivers have been left lying around. Reinstalling ACPI and/or mucking about with APM may or may not work; these things are tightly integrated with the Windows HAL (Hardware Abstraction Layer), which can be a real headache to deal with without a lot of foreknowledge of it. I certainly don't know enough to go messing with it...

May seem a bit drastic from your point of view, but a clean install will probably fix it.

amit_1

shrek101 wrote:

Sounds like a legacy device isn't turning off, this is a common problem with old devices.

The shutdown thing is "Advanced Power Management". This needs to be enabled. Go to the "Power Options" in Control Panel and look for the APM tab (second in from the right?) Slap a tick in the enable box and then your shutdown will be as you expected

thanks just slaped a tick in the box u said and my computer turns off now on its own thanks again

-TangleFoot-

Interesting... I can't find that option anywhere.

Probably because I did a clean install though. Heh.

blinky

I don't get it either. I think it probably only occurs on some upgrade and when legacy hardware which isn't ACPI compliant is present.

ACPI is the most common way of power management these days rather than APM.

amit_1

i think it come with xp service pack 2 with all the latest updates i all ways download the updates for it may be dont know