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Garage Charges

Hi

My car door has been leaking, i took my car to an independent garage who stripped the door and identified that there was a leak but it was something they could not repair and recommended i went to the dealership. However they still want me to pay for the work carried out.

Is this correct? can they charge me for work that they carried out to investigate a problem that they could not repair?

Let me know as they're looking for a cheque tomorrow.

Cheers

Comments

  • TiTheRev
    TiTheRev Posts: 3,215 Forumite
    You asked them to look. They looked. They now want to charge you for the time it took for them to check for you. Seems fair enough??? Do you go in to Tesco's for your weekly shop, but demand that you get your weekly shop for free as they didn't have the frozen peas you wanted? Just because they couldn't complete the job, doesn't mean you dont pay them for their time...
    :A Luke 6:38 :A
    The above post is either from personal experience or is my opinion based on the person God has made me and the way I understand things. Please don't be offended if that opinion differs from yours, but feel free to click the 'Thanks' button if it's at all helpful!
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    :rotfl::rotfl::rotfl::rotfl::rotfl:
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • Tilt
    Tilt Posts: 3,599 Forumite
    What makes you think they should'nt? Simple answer is yes, they can charge you, epecially if they had to strip the door. However, you havn't mentioned how much they are charging you. I would of thought 30 mins labour would cover it so around £35 or so?
    PLEASE NOTE
    My advice should be used as guidance only. You should always obtain face to face professional advice before taking any action.
  • Strider590
    Strider590 Posts: 11,874 Forumite
    Removal of door card + brief investigation + any panel clips that broke in the process (often unavoidable).
    “I may not agree with you, but I will defend to the death your right to make an a** of yourself.”

    <><><><><><><><><<><><><><><><><><><><><><> Don't forget to like and subscribe \/ \/ \/
  • buba2006
    buba2006 Posts: 77 Forumite
    thanks everyone for getting back to me. of course i'll pay the garage.
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