Question about virus checkers

balloo_2

Hi I had a email from my sister on my Hotmail Account and it was for Viagra i realised that it was a virus scanning her email and sending messages out to her contacts, But it was to late for me as i had opened the message so now i have a ping pong game going my email sending out messages for viagra to my contacts and then my contacts sending some back. Is there a virus or malware scanner that will scan my email (Hotmail) or what else can i do I have changed the P/W for my email but not sure if its enough. Can someone offer me some help please.

macman

Have you run a full manual scan using your existing AV program?
What is it? No, don't tell me-AVG or McAfee?

davb

The Hotmail problems are usually down to compromised passwords, so if you have changed yours,you are on the right track.
You also need to make sure that your PC has nothing nasty, so:
download MalwareBytes and install/update/scan/fix what it finds, and then post the log here.
Depending on what it finds, you may have to change your password again once it's clean.

balloo_2

davb wrote: »

The Hotmail problems are usually down to compromised passwords, so if you have changed yours,you are on the right track.
You also need to make sure that your PC has nothing nasty, so:
download MalwareBytes and install/update/scan/fix what it finds, and then post the log here.
Depending on what it finds, you may have to change your password again once it's clean.

macman wrote: »

Have you run a full manual scan using your existing AV program?
What is it? No, don't tell me-AVG or McAfee?

macman No its not AVG or McAfee its Avast & Hitman Pro. Also always use an online scanner Trend, Eset.

davb I have MalwareBytes Always update b4 i do anything but its never found anything. Do you still want the log