Help needed with AVG message

Frogletina

I need advice please

I use mcafee security - earlier tonight i got a message to say it was not running so i reset it. It always runs in the background

Just now I was just looking on google when suddenly a different page appeared saying i have 5 threats and that my computer is affected

tells me to open laoaderav_2004-2_rs2.ex


Should I take any notice of this?

I have run a quick scan on mcafee and it is showing no issues

aerostar

It is a fake message to get you to download malware, do NOT action it,close your computer down and restart it. Then run anti-virus and malware checks.

davb

Frogletina wrote: »

Should I take any notice of this?

NO - Absolutely not !!!!
That is probably a virus itself

First thing, please remove the link from your post before someone accidentally clicks it.

Second, download MalwareBytes and install/update/scan/fix what it finds, and then post the log here.

Frogletina

Hi Davb

I have run malwarebytes quick scan (hope this was the right one - there does not seem to be a problem - see log

Malwarebytes' Anti-Malware 1.50.1.1100
https://www.malwarebytes.org

Database version: 5714

Windows 6.0.6001 Service Pack 1
Internet Explorer 8.0.6001.18999

08/02/2011 20:19:47
mbam-log-2011-02-08 (20-19-47).txt

Scan type: Quick scan
Objects scanned: 187101
Time elapsed: 12 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

GunJack

I would highly recommend ditching mcrapafee and using avira or avast instead

davb

Frogletina wrote: »

I have run malwarebytes quick scan (hope this was the right one - there does not seem to be a problem - see log

Yes, the log is clean - so hopefully you avoided a problem by sensibly checking before clicking the link.
I would maybe run a hijackthis scan to be sure, and post the log here - don't fix anything, as most of the stuff will be genuine.

After that, you just need to check if McAfee is running properly or not, and run a scan with that when you get chance. You should be able to tell from the status in the McAfee control center if it's active.
It's not my favorite AV program either, but I assume you have a paid subscription.

Frogletina

Ok - I will run a hijackthis scan

My McAfee comes in a package with my broadband

GunJack

Frogletina wrote: »

My McAfee comes in a package with my broadband

that doesn't mean you have to use it though....

Frogletina

GunJack wrote: »

that doesn't mean you have to use it though....

Yes, I understand. I was just responding to davb

Inner_Zone

Why is this thread titled:

Help needed with AVG message

When you are using McAfee?

Frogletina

Inner_Zone wrote: »

Why is this thread titled:

Help needed with AVG message

When you are using McAfee?

I called it that because that the page that came up was headed AVG