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Old Vodafone Debt

Hi All

Just received a letter from Capquest regarding a very old Vodafone debt that I must admit that I had completely forgotten about.

Its for £499, although from memory It was from when I lived in an address around 8-9 years ago. I've heard nothing from Vodafone since then although I have moved two or three times since.

Is the debt enforceable by Capquest, as Vodafone surely would have written it off?

Advice, before I ring Capquest and try to negotiate any sort of payment???

Mark

Comments

  • WelshPaul
    WelshPaul Posts: 592 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    stumpy1976 wrote: »
    Hi All

    Just received a letter from Capquest regarding a very old Vodafone debt that I must admit that I had completely forgotten about.

    Its for £499, although from memory It was from when I lived in an address around 8-9 years ago. I've heard nothing from Vodafone since then although I have moved two or three times since.

    Is the debt enforceable by Capquest, as Vodafone surely would have written it off?

    Advice, before I ring Capquest and try to negotiate any sort of payment???

    Mark

    Yes you can be liable for a debt over 6 years providing the creditor can prove they have been trying to obtain payment from the debtor.

    If they have been trying to trace you all this time in order to get payment because you done a runner then they can obtain a CCJ and get it enforced.
  • Certainly not been doing a runner, moved twice in that time and always been on electoral role wherever I've gone and banked with the same bank for over 13 years now.

    If the debt is £499 with Capquest, Can I find out how much the debt was originally from Vodafone?

    Or if capquest have paid peanuts for this debt, offering them a silly one time payment of say £100 to clear it?
  • WelshPaul
    WelshPaul Posts: 592 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    You moved without providing a creditor with your correct address, as long as they can prove they have made steps in this time to trace you then you can be held liable.

    I am not all too clued up on it to be honest, i was told the above by the CAB once so know that applies. wait for someone with more knowledge to come along and i'm sure you will get some good advice.

    Good Luck
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    stumpy1976 wrote: »
    Hi All

    Just received a letter from Capquest regarding a very old Vodafone debt that I must admit that I had completely forgotten about.

    Its for £499, although from memory It was from when I lived in an address around 8-9 years ago. I've heard nothing from Vodafone since then although I have moved two or three times since.

    Is the debt enforceable by Capquest, as Vodafone surely would have written it off?

    Advice, before I ring Capquest and try to negotiate any sort of payment???

    Mark

    Hi Mark,

    Apologies for us not getting to this thread sooner.

    If you're still looking for some help here and would like us to provide with copies of the bills in question here could you email us the details of the airtime account which CapQuest have contacted you about via the Contact us form on our website here?

    When sending the email could you state the code WRT135 - FAO Lee in the subject line to ensure that it reaches me?

    Kind regards,

    Lee

    Web Relations Team

    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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