we fight any claim

dunstonh

Are Financial advisers qualified professionals who have studied at university for a minimum of 3 years?

No, they are salespeople who have completed a short FSA approved course.

Please stick to facts and dont make things up.

I myself successfully completed the Lautro course to become authorised to sell and advise on life insurance investments back in 1993. The course took 2 days to complete. I understand that I had one of the highest pass rates for the course I completed in the company I worked for.

No wonder you dont have a clue. LAUTRO ceased to exist in 94 and formal qualifications were introduced to replace the simple requirements that were needed back then. It was literally a book read over the weekend prior to that Thankfully, the requirements got rid of many of the sales people of that era and a further increase currently coming in will get rid of the rest.

bmxer4ever

Just had them on the phone, "in reply to a survey you recently completed", and let them go through their spiel.....
All seemed a bit fishy, but I reluctantly gave them some details. (Credit cards I had, mortgage I was still paying).
From these meager details, they pulled a magic figure of nearly £5K out the hat, and said I could be 'entitled' to this as a refund from 'hidden' PPI charges...(?!) At the same time, I received an email (I'd just given them my email address) and this contained their fee structure.....
I was then transferred to an advisor (deal closer) who was very friendly and personable right up to the point he wanted around £475 paid up front. He even went so far as to inform me that his company policy was to advise clients to put this fee on a credit card "which would be fine as long as I kept up the minimum monthly payment".
It was at this point I interrupted him...
"You want me to pay you nearly 500 quid over the phone, to a company I've never heard of and put it on my credit card? This phone call is over!" and put the phone down. From what I've read here since putting down that phone, I've had a lucky escape.....
Just wish I hadn't been dumb enough to give them so much information in the first place. Now they have my home number and my mobile, my home address and my email. Not good.
It has raised the question though - HAVE I been unknowingly charged for PPI by my mortgage lender? Would I find this in the 'small print'? Should I arrange an appt. with the bank and discuss this directly?
Sure as hell won't be speaking to another 'claims' company about it though....

dunstonh

HAVE I been unknowingly charged for PPI by my mortgage lender?

Pretty hard to miss it. If set up correctly then it is paid monthly by direct debit from your current account. MPPI has few less mis-sales than other types of PPI. Mainly as most are put through on an advice basis so there is an audit trail in existence (or should be). MPPI mis-sales are mostly single premiums added to your mortgage. So, again that should be pretty easy to see as your mortgage would be many thousands of pounds more than you asked for.

banks themselves never had the option to put MPPI through as single premium. So, if you bought via a bank then it would not be added that way.

bmxer4ever

Hmmmm....thanks for that - as I said to WFAC when they phoned, I have NEVER taken out ANY PPI on any loan, but they insisted on their spiel that the banks have been adding them as hidden charges, blahblahblah.
I was suspicious of this as I've carefully monitored my mortgage for ANY extra charges on my repayments over the years and had never spotted anything. Think I'll take a wee look at my contract small print anyway!

lcweh01

just got my money back after first starting this terrible nightmare on the 31st january. Its been a very hard lesson this and i havent done anything like this before. I cant understand why they arent in the newspapers or shut down surely its illegal.