acai berry scam

alanastra

I just want to warn people about the acai berry scam as it cost me nearly 300 pounds for the sake of a few pills. The site is at acoptimumcs.com and is nothing more than a rip off. The banner I clicked on promised me a 1.99 sample of a wonder slimming aid called acai berry and colon cleanse. I found out later that I was on a contract where they would debit huge monthly amounts from my account. I got this stopped but not before they took loads of money from me and I couldn't get it back. I found out later that to take advantage of the trial you need to contact them and return the product within 14 days. Nothing is made clear explaining what to do and the telephone number supplied never gets answered (I checked with other people online). Therefore if you sign up you will probably never be able to cancel anyway.

So beware of acaioptimumcs.com

Apparently there are genuine acai optimum companies out there which sell the product in a proper way, but certainly not this one. I am angry and want my money back. I want to give so much bad publicity about this comapny to hurt them as much as possible. It stings so much that I have been ripped off and I'm not used to it. So please pass the message on so we can get this company stopped or distressed in some way.

I would strongly appreciate any bad publicity anyone could put out there.

Yours Sincerely, a genuine, good honest shopper.

Browntoa

welcome to the forum

there is a long standing thread about this scam with some advice

https://forums.moneysavingexpert.com/discussion/1241257

LOCHARBRIGGS

I should have mentioned that I have two numbers which are useless - 0800 909 8638 - provided by the bank for MFP, and 0018662240708 which is in US and is constantly an answering machine that doesn't give enough time for you to even leave your name and number, never mind a message.

I have been fooled too! I thought I was signing up for a free sample and only had to pay for postage and packing. When the packet could not be delivered I had to go to the post office and pay customs charges too. About £18 in total. Meanwhile, my card payments were showing £1.98 to HCG BURN US and £3.31 to MFP ONLINE which I assumed was the postage and packing, so I guessed I had been conned only for the £18 I paid to the post office to get the samples. The Acai Berry capsules and the HCG supercharged drops are both rubbish and I would like the contents to be analysed. However, since the "free" sample I have since had four payments taken via my debit card - 2 in January and 2 already in February - £56.85, £51.31, £50.36, £55.55. So today I have stopped my card and been on to the fraud department of my bank. I feel so powerless as I obviously didn't read the small print. However, I haven't received anything since the initial delivery of the sample, so the bank are going to send me forms to claim the January payments, then I need to make a further call if nothing arrives in the next few days for the February payments. Payments are to HCG BURN US and H&F ONLINE US. Every transaction - 6 in total - have an overseas transaction charge of £1 each too. So I feel very, very stupid and just hope my bank can help with the £214.07. Can Martin Lewis do something about this? Or is that just not possible???