£60 to remove PPM... is this right??!!

madm00se

Some Companies DO charge to exchange the meter, others MAY charge, those that MAY charge, maybe charging a Security Deposit, which is refundable after a year, with interest, charged at the current rate. I work for an energy company, and just spoken to a customer this morning, who was going to be charged for his meter to be exchanged-and this WASN'T a Sed Dep.

undaunted

Some of you appear to be being deliberately obtuse. It seems to m that the poster isn't suggesting that their friend is being held accountable for the past occupiers debts but that they are being charged £60 per meter to change the meters that are there due only to the past occupiers debts & querying why they should either pay for this or be forced to use an inconvenient system as a result of refusing.

Suppliers are after all supposed to offer all / a range of payment methods under standard license conditions aren't they?

I read a summary of what the various suppliers charge somewhere recently - Ofgem document available on line I think - alternatively just scout or ring round suppliers websites. There are a few who wont charge you if the existing supplier doesn't want your business enough to do it for free!

mattcanary

I think this issue really needs to be ooked into by the regulator. Refusing to remove a prepayment meter from an address regardless of the new occupier's credit worthiness is an absolute disgrace. As undaunted states above, all suppliers should offer all their customers a range of payment methods