Are these GAS calculations right?

hogshead

Without going into HUGE detail tennants are querying a gas bill that they have recieved.

Meters were read when they went in & small reading at that due to new meter having been installed.
They chose to moved from Eon over to BG as they thought it best for them, not a problem.
They have recieved a final meter reading bill from Eon:

reading 1069 units
converted 11964 gas kWh

Charges
gas primary units: 7 kWh @ 6.214p ea
gas secondary units: 11957 @ 3.008p ea

Is that primary gas unit calculation correct?
On such a large reading 7 kWh seems a rather small number & I wonder if the bill would come in even higher!

Should they pay up & say nothing or is it infact wrong?

I have NO idea about units/converting etc & aimply always pay up but them having shown me this makes me wonder.

Thanks in advance

macman

The unit to kWh conversion is about right assuming that it is a metric meter.

KimYeovil

They have only been charged one day of tier 1 rates. You are correct that this is likely to be a mistake. Fathom out over what period the 11,964 kWhs should have been charged. If it is over a quarter then you may receive a revised bill for an extra £22 (7.4 per day x 91 days x 3.206p difference).

hogshead

Can I ask ON AVERAGE between the months of April -July what is the daily usage per day in £.
Is around £3.15 excessive? If not then most if not all of this is accountable.
New heating system, unfamililiar with regulating the heating, poor tariff? (Eon Energyplan), propery empty for quite some time prior to moving in so would have seemed cold regardless of season.

Trying to resolve this as fairly as I possibly can as they are a nice couple & they feel it's too high for a spring/summer quarter..

sweetnorthenlass

always sort the meter reads out on day one... tennants & landlords always fall out over this... my letting agency guy made me and the landlord sign a form to say the meter reads were correct

trina_m_wiles

KimYeovil wrote: »

They have only been charged one day of tier 1 rates. You are correct that this is likely to be a mistake. Fathom out over what period the 11,964 kWhs should have been charged. If it is over a quarter then you may receive a revised bill for an extra £22 (7.4 per day x 91 days x 3.206p difference).

KimYeovil is right. The dates of the meter readings must be wrong, so the usage has been apportioned incorrectly. Primary rates are calculated pro rata at 7.34 a day, everything you use over that is charged at the lower secondary rate. The actual bill should be much higher, whilst it's tempting to ignore it and pay the lower price, this is likely to lead to futher billing discrepancies in the future.