Pc does not recognize Ipod Touch

TallGirl

I know I have done this myself but I cannot undo it.

When I plug in my Ipod Touch to my PC running Windows XP (5 years old) it opens a little window asking how to open the device I have just connected. I usually ignore that and Itunes opens fine.
It looks like my PC cannot recognise it has an Ipod connected but at least it used to know I had connected it.

Today I messed up as I had a look at that little window to see if I could get it to close automatically and I must have clicked something on it because when I connect Ipod now Itunes does not automatically open and the PC does not know it has the Ipod connected.

Also in Itunes I cannot see the Ipod (I ran diagnistic and it shows the error).

My Ipod is charged so thats not the problem but I cannot even turn the Ipod on.

So tried to restore to an earlier date on PC but that does not work cannot restore no matter how far back I go.

Can anyone help?

Many many thanks in advance.

eneville

TallGirl wrote: »

...
My Ipod is charged so thats not the problem but I cannot even turn the Ipod on.
...

I'd say, if the iPod doesn't turn on that there's a mechanical problem with the iPod itself.

If it still functioned ok then there might be some sense in looking at the PC.

The only advice I can give you is perhaps ask a friend who has a working iPod to try it in their computer (but that risks looking their itunes library I *think* (unless they create another user on the PC and try it as that user)).

Have you tried to reboot/reset the iPod, or letting the battery run out completely?

exup

I would try to uninstall the Itunes on your PC, also delete the folder (Itunes? Apple?) which contained the Itunes files just in case - although I don't mean any music etc that you want to keep that are on your PC (may need to move them). Then reinstall

davb

You may have to do a reset on the ipod. Some info here maybe not for your model, but you get the idea.

TallGirl

Thanks for the answer read the guide and have rebooted sucessfully. Thank you so much it will also now open Itunes on PC so all is well here. Thank you so much you are just the best.

KiwiCrazy

The same thing has happened to me in the past, glad you sorted this before I could help