Boiler cover

Mrs.C_4

Currently we use Eon for our Boiler cover but we are not happy with the service we received back in December. It took them almost 3 weeks to fix a simple problem on our Boiler...the main issue being taking so long in between visits to come out to us, apparently due to the bad weather and they were extra busy. They didnt seem bothered by the fact we have young children in the house and had no heating (luckily could get hot water from the immersion heater).

Can anyone recommend alternative companys, that incl an annual boiler service, and their experience?

Cheers

macman

No. Don't bother, such cover is never cost effective or (as you have found out) efficient.
Use a local recommended GSR RGI, get an annual service, and put the savings in the bank for the rare occasion when you might need an emergency call out.

Nara

I'm wondering the same thing, we have boiler cover with Homeserve and to be fair they have always arrived within a day or two when our boiler broke.

But the insurance is up for renewal this month and I'm wondering if to bother? We currently pay £18 a month so could save £200 a yr on this. We use them for the annual service and have had to have the fan on the boiler replaced maybe 3/4 times in 7 yrs. But when i realised the cover didn't cover a new boiler if it blew up i'm starting to wonder if its worth it?

I have no idea how much it would be to call out someone to fix it or how much a new fan would be as this seems to be the main problem it has.

Mrs.C_4

We know its around £75 for the annual service if we asked someone local, so its weighing up how much you pay a month for a cover plan. We are paying Eon £12.75p/m which isnt bad but we only have boiler cover and very bad service from them, and like you say, if you boiler is over so many years old then they wont replace it if they cant repair it