Scottish Power Monthly DD

jamie07971

Hi

I have today received an email stating that my monthly direct debit for my gas and electricity will being increased from £63 a month to £94 a month.

My account has had an account balance of +£50 over the entire winter period and I submit my meter readings every few weeks.

The winter is coming to an end, my energy usage will obviously be a lot less over the coming months and my account is still in credit. Do I have to accept the new monthly direct debit amount if I am to stay with Scottish Power?

I have to say that I was very happy with Scottish Power but this has really put me off them.

Many thanks

Jaamie

Swipe

Give them a call and as long as you can justify it (which sounds the case) they will adjust it for you.

Nicky321

Im with SP for my electricity, have been since 15th Nov 2010. Was paying £50/month Direct Debit, and when the bill came for period 13th Dec - 29th Jan came it put me £55.73 debit actual readings. They sent me an email saying they where going to put my DD up to £71.00 per month. I contacted them and they agreed to leave my DD at £50 as I argued the fact we had just had a cold winter and I didnt think this reflected on true usage. Anyway, decided to check my account online today and as of today my DD should be £43 per month, but they are gonna take £50 because thats what I agreed to. Worth calling them and see what they say, although i shot myself in the foot