Poor quality iphone photo images - is this normal?

d123

If he sent it to another phone, it would be as a MMS, (so very small and poor quality). If you can get him to email it from the iPhone it will give him 3 or 4 size options. He needs to choose the maximum size to send.

BRSurvivor

Too many cooks...

On iPhone, when you email it will prompt you to specify what size to send the picture when you touch the send button. It will also email the photo as a jpg.

But it sounds like the picture was sent by MMS to your OHs phone. It will have arrived at your OHs phone as a .jpg, but it would have had the same dimensions you mentioned. Not sure how or where it got converted to .bmp.

The image quality may have been degraded by how it was converted to bmp.

usignuolo

He did send it from his phone to my OH's phone - so that would be why it is small? Then my OH emailed it to me. So maybe my OH did some sort of conversion (he only just got the phone himself and has not used the camera or email before) though still puzzled over how it came to be a 2.2mg .bmp. OH is away working today, will ask on his return.

Meanwhile saw b-i-l yesterday, who said he does not know how to send emails on his iphone. He selected option to email image to me and typed in my email and sent, but nothing had arrived by the time I got home several hours later. Does he need to create a gmail account to be able to email pics via the phone?

Sorry for daft questions but I do not have an iphone, b-i-l does but only uses for phoning (a waste I agree) and OH has only just got an android (Galaxy Apollo) and is still learning how it works.

ukcarper

How old is iphone I think the older ones only had a 2meg camera. A photo that size should look sharp on a PC screen especially if it is not filling screen completely. I’m not sure how it has ended up as a bmp but although converting to bmp could have cause problem it’s usually converting from JPEG to bmp that causes the problem. I wouldn’t be surprised if the light wasn’t good enough and the cameras selected a slow shutter speed and the problem is camera shake. You need to get a look at original file to be sure.

usignuolo

Can I just ask one final question? I saw my b-i-l again saturday and as described above, this time I watched him use the email function on his iphone to email the concert photo to me. It never arrived although I saw him press send and it said "sending".

My b-i-l has never used the phone to email a picture before and wondered if there was some setting he needs to use to activate the iphone's email. Is there?

He has had the phone since last august.

d123

usignuolo wrote: »

Can I just ask one final question? I saw my b-i-l again saturday and as described above, this time I watched him use the email function on his iphone to email the concert photo to me. It never arrived although I saw him press send and it said "sending".

My b-i-l has never used the phone to email a picture before and wondered if there was some setting he needs to use to activate the iphone's email. Is there?

He has had the phone since last august.

Does he actually have an email account set up on the phone?

usignuolo

I honestly don't know. He and my sister are both fairly technologically challenged, (although she does have several apps on her iphone). She picked them up and the salesman in the shop configured the phones for them. She asked the salesman to set them up with the same functions as their previous phones which were quite high end models but not iphones. She said he asked her a lot of questions and she thought, programmed the phones accordingly but does not recall if email was included.

When my b-i-l retrieved the concert photo, he typed "send" and it prompted him for an email address, so we typed in mine. It responded with "sending" and did not reject it or say he had no current email option, so he assumed it was live.

I assume there is a section in the user guide I can point him to check on his email status on the phone and if needed, to activate it?

d123

He needs to go into settings and then Mail, Contacts, Calenders settings, see if he actually has any email accounts listed there.

If he doesn't all he needs to do enter his existing email account settings (the more popular accounts are auto configured when you put email and password in).