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Driver instructors taken my money, wont answer calls.

ziggycj
ziggycj Posts: 321 Forumite
Part of the Furniture 100 Posts Combo Breaker
I had payed for a 12 block of lessons with an AA instructor direct to him, but now he has left AA and wont answer his phone.

Has the money gone?

The AA said that because I paid direct to him they cant offer me a refund and the company he said he was moving to said he doesnt work for them.

I dont have a receipt, I just have the hours book where he wrote 12 hours in.

Does anyone know what I can do? Shouldn't the AA warn students not to pay directly?

I only have mobile numbers that dont work and £300+ worth of lessons.

Help please.

(N.B. I've also posted in Consumer Rights, since it involves both)

Comments

  • Hammyman
    Hammyman Posts: 9,913 Forumite
    Find out where he lives, knock on the door and demand the money back. If he doesn't give it to you, take it to small claims court. You're probably not the only person in the area so I'd send a letter to the local newspaper and form a group and then as a group take him to court.
  • Strider590
    Strider590 Posts: 11,874 Forumite
    BBC rogue traders....... They love tracking down and making a fool out of people like this.
    “I may not agree with you, but I will defend to the death your right to make an a** of yourself.”

    <><><><><><><><><<><><><><><><><><><><><><> Don't forget to like and subscribe \/ \/ \/
  • maninthestreet
    maninthestreet Posts: 16,127 Forumite
    Part of the Furniture
    Name and Shame.
    "You were only supposed to blow the bl**dy doors off!!"
  • esmerobbo
    esmerobbo Posts: 4,979 Forumite
    Part of the Furniture 1,000 Posts
    Did the AA put you in touch with him? Or did he advertise on his own?
  • dori2o
    dori2o Posts: 8,150 Forumite
    Part of the Furniture 1,000 Posts
    When I lkearned how to drive it was common to give the money direct to the instructor, even if they were part of a larger franchise.

    I've just had a look on the AA website and there is nothing on there about not paying the instructor.

    If you booked the original lesson via The AA and they provided this instructor to you, then I would suggest The AA are responsible for either refunding the money, or providing an alternative instructor.
    [SIZE=-1]To equate judgement and wisdom with occupation is at best . . . insulting.
    [/SIZE]
  • ElkyElky
    ElkyElky Posts: 2,459 Forumite
    Google his name. It's usually quite easy to find their home address. Lots of them also teach outwith the franchise and if that's the case with your instructor, he'll most likely have his address advertised.
    We’ve had to remove your signature. Please check the Forum Rules if you’re unsure why it’s been removed and, if still unsure, email forumteam@moneysavingexpert.com
  • jase1
    jase1 Posts: 2,308 Forumite
    Small claims, threaten to take the case to Watchdog when you call the AA again to damand your money, or send the boys around with the bats.
  • mark5
    mark5 Posts: 1,365 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    How did you pay him ?

    If on a cc etc, you should be able to claim it back via the card company
This discussion has been closed.
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