Letter to the bank

jonesMUFCforever

dolphin_m70 wrote: »

hi all
heard the good news about the court decision on ppi reclaim. I want to write to the Financial Ombudsman about my ppi reclaim. Could anyone please help me with the format of the letter which i should write to the ombudsman.
Any help will be appreciated

thx

You write to the bank first but before you get too exited - the banks have 21 days to decide to ask the court whether they can appeal the decision.

dolphin_m70

hi all
thanks for the replies,already written to the bank, but only got the letter that the decision is on hold. i am about to send the form to the FOS , just one quick question. what all relevant douments do i need to send , do i need to send the letter i sent to the bank (post #1) and also the reply they sent me and what else.
thanks

zppp

The position is that you cannot go to the Financial Ombudsman until the firm has given either

• a final response or letter of deadlock letter
• or 8 weeks have passed since your complaint was received by the firm

Therefore, you need to check what your letter says, whether it is a final response. Once you have done this and should you not receive thr outcome you wanted, all you need to to is complete the forms which I linked to in post 17, in order to forward your complaint to FOS along with any correspondence you have had with the firm.

dolphin_m70

hi all
just checked the date on the last letter recvd from the bank its been more than 8 weeks now(21 feb) and i did not receive any reply or outcome from the bank so i decided to send FOS the forms, just the checklist what i am sending to FOS , please check the list below and let me know if i missed anything

1. Copy of the letter which i send to the bank complaints dept . i did not fill the PPI questionnaire when i complained to the bank instead send the letter (post #1)

2. Filled complaint form to FOS.

3. Correspondance letters from the bank.


thanks

dolphin_m70

hi all
I recvd a letter (27 May) from the FOS regarding my ppi reclaim. they said they are looking into the matter and they will respond with in 4 weeks due to high volume of complaints.
do i stand any chance and what should i do if i dont hear anytg after 4 weeks from the FOS

thx

dolphin_m70

hello everybody

Just to update u all , recd a goodwill letter from the bank and they are ready to offer me the full ppi amount (around 7K)+ 8% interest , which i have accepted bcoz its more than i calculated :j.

one quick question , in the letter it said i have to pay tax for the 8% interest, how do i pay it , could anyone pls advice me on this, never done it before.

thanks for all the help and advice from this forum, this site had been great and if anyone has question, i wud be happy to help

jonesMUFCforever

Don't worry too much if they don't deduct the tax at source it will be difficult for HMRC to find out about it.
Keep all paperwork and copy of the cheque for at least 6 years just in case.

dolphin_m70

hi everybody

Latest update.. on Mon 8th aug i posted the acceptance letter to the bank in the pre-paid envelope provided by the bank, called them on 16th to find out if they have recieved it or not. they said they haven't recvd it. now they have agreed to send another copy. can i post it as next day signed for instead of there pre-paid envelope which cannot be tracked. will there be any prob with my claim

any help will be appreciated

Reesy1981

Yes you can

dolphin_m70

Happy news all, recvd the money today by direct debit
thanks to all of u for such great help and esp this website.