Deposit gone missing

may_fair

PedroOrange wrote: »

Are you saying the owner may have instructed MCA to act as landlord rather than as his agent?

No, I'm saying that the owner may or may not have instructed MCA to act as his agent.

If he did, then the owner is the LL. If he didn't, and knew nothing about the tenancy, then MCA was the LL.

may_fair

PedroOrange wrote: »

I thought the whole point in this scheme was to ensure tenants recover their deposits when they have done nothing wrong!

Yes, and all this speculation could be pointless if you can simply claim the deposit via MyDeposits.

PedroOrange

Update: mydeposits have said that as owner of MCA was
wrongly !named as LL, the insurance taken out was invalid. Hence!I
should contact Citizens' Advice Bureau.
Before I do this though, I have the email address (not
postal address)!for who I believe to be our LL. Should I email him and
tell him the situation, and that he is now liable as the deposit was not
protected?

theartfullodger

Contact Shelter, CaB whilst great are not experts (always in landlord/tenant.. depends on the branch..) see...

http://england.shelter.org.uk/get_advice/how_we_can_help/housing_advice_helpline

Shelter provides a free, national telephone advice line staffed by trained housing advisers. We have helped thousands of people, from finding them a place to sleep to suggesting how to handle mortgage arrears.
Ring 0808 800 4444


8am-8pm Monday-Friday
8am-5pm Saturday-Sunday

Calls are free from UK landlines and main
mobile networks (Virgin, Orange, 3, T-mobile, Vodafone and O2).

But expect a wait from this wonderful, knowledgeable but overworked charity..

Your Landlord is a disgrace to landlords... Cheers!

Artful (LL)